Dealer satisfaction with automotive financing lenders has increased notably year-over-year in 2011, with captive lenders BMW and Mercedes-Benz taking first or second place in all three areas covered by the J.D. Power and Associates 2011 U.S. Dealer Financing Satisfaction Study. The study finds that dealer satisfaction with automotive lenders has increased from 2010 in the prime retail credit, retail leasing and floor planning areas.
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Mercedes, BMW Satisfy Dealers with Financing
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